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The Crucial Conversations® training program is offered by the Australian Licensee SevenSeventeen (ABN: 65 141 457 258), in
association with Corporate Edge, on behalf of the international training group, VitalSmarts
Two Upcoming Sydney Programs
May 6-7 and June 8-9
Enroll Now!
Crucial Conversations®
Award Winning Skills Training
Based on the New York Times Best Selling Book
Tools for Talking when stakes are high
Could a conversation (or avoiding one) be keeping you from getting the
results you need? Whatever the issue—from poor productivity or declining
quality to lack of teamwork or strained relationships—it’s likely that you’re
experiencing the effects of a poorly held crucial conversation.
What is a Crucial Conversation?
A crucial conversation is a discussion between two or more people where stakes are high,opinions vary, and emotions run strong. These conversations—when handled poorly or ignored—cause teams
and organizations to get less—than-desirable results.
Crucial Conversations Training
Drawing on 30 years of research, our award-winning training teaches you how to achieve spirited dialogue at all
levels in your organization; you’ll begin to surface the best ideas, make the highest-quality decisions, and then act
on your decisions with unity and commitment. This training experience will give you a set of tools that builds
alignment, agreement, teamwork, interpersonal communication and improved performance.
What You will Learn?
You’ll learn vital skills that enable you to create conditions where people speak with complete candor (no matter
the topic) and with complete respect (no matter the person or their position). You will be able to:
1. Spot when conversations become crucial
2. Hold the right conversations
3. Avoid repeatedly having the same conversation
4. Understand your own style under stress
5. Recognize and diffuse violence and silence
6. Clearly identify and express what you really mean
7. Separate facts from stories and emotions
8. Make it safe for others to speak up
9. Make clear decisions and commitments
10. Deal with difficult people well
Program Details
Date Options: May 6 and 7 - Workshop 1
Time: 8.30am – 4.30pmJune 8 and 9 - Workshop 2
Location: SMC Conference Centre, 66 Goulburn St, Sydney
Investment: $1,390 plus GST (includes all course materials valued at $395, plus all refreshments)
Registration
To register for either workshop, please email your name, business title, name of the organisation you
represent, your phone number and your preferred workshop date to: steve@sevenseventeen.com.au
Contact for Further Information
For further information please contact Steve Mason (General Manager, SevenSeventeen) on
0433 996 894 or via e-mail steve@sevenseventeen.com.au
More About Crucial Conversations®
To learn more about Crucial Conversations®, review case studies, read testimonials or explore the
research please visit VitalSmarts® at www.vitalsmarts.com
For more information on workshops and train the trainer certification programs, please contact us on 02 9566 1422 or enquiries@corporate-edge.com.au
WHAT’S COMING UP
CRUCIAL CONVERSATIONS Workshop 1
- Thursday 6 May & Friday 7 May 2010
Please register......
CRUCIAL CONVERSATIONS Workshop 2
- Tuesday 8 June & Wednesday 9 June 2010
Please register......
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NEW PROGRAMS
To read more about our programs please click on the links below.
New Programs:
- Harnessing Human Potential
- Inspirational Leadership
- Senior Leadership Teams
New Strategic Facilitation Programs:
NEW DIAGNOSTIC TOOL
We also have a new diagnostic tool to help measure your company’s performance:
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SHOP
Finally! from Phil Allison two life changing opportunities.
“Looking in the Mirror” DVD & CD
Phil reminds us that our personal brand matters and it’s up to us to accept accountability!
“Success Thoughts” CD
Just what we need, inspirational messages for success.
Further information.....
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